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ITILFND V4: ITIL 4 Foundation Certification Video Training Course

Looking for studying for ITILFND V4: ITIL 4 Foundation certification training course. Our ITILFND V4 certification video training course training course is your number one assistant. Pass with our ITILFND V4: ITIL 4 Foundation certification training course on the first try and become a certified professional in no time.

  • 93 Students Enrolled
  • 90 Lectures
  • 5 Hours
  • 4.4 Rating
$27.49
$24.99

Curriculum For This Course

  • Introduction

    Video Name Time
    1. Exam Fundamentals 06:29
    2. 4th Industrial Revolution 03:31
    3. Service Organizations 05:04

  • Service Management

    Video Name Time
    1. Service Management 02:34
    2. Value 04:06
    3. Organizations and People 05:36
    4. Services and Products 11:45
    5. Service Offerings 05:42
    6. Service Relationships 06:17
    7. Outcomes 02:54
    8. Costs 10:21
    9. Risks 05:59
    10. Utility and Warranty 04:46

  • Four Dimensions of Service Management

    Video Name Time
    1. Four Dimensions of Service Management 01:20
    2. Organizations and People 06:57
    3. Information and Technology 07:42
    4. Partners and Suppliers 09:45
    5. Value Streams and Processes 04:47
    6. PESTLE 03:11
    7. Applying the Four Dimensions 05:02

  • Service Value System

    Video Name Time
    1. Service Value System 02:38
    2. Opportunity, Demand, and Value 05:20
    3. Governance 02:04

  • Guiding Principles

    Video Name Time
    1. Guiding Principles 03:34
    2. Focus on Value 03:53
    3. Start Where You Are 08:08
    4. Progress Iteratively with Feedback 06:40
    5. Collaborate and Promote Visibility 05:28
    6. Think and Work Holistically 05:33
    7. Keep It Simple and Practical 03:32
    8. Optimize and Automate 05:56

  • Service Value Chain

    Video Name Time
    1. Service Value Chain 05:14
    2. Plan 04:18
    3. Improve 04:02
    4. Engage 08:27
    5. Design and Transition 05:12
    6. Obtain/Build 07:07
    7. Deliver and Support 05:10
    8. Value Streams 01:58

  • Continual Improvement

    Video Name Time
    1. Continual Improvement 02:20
    2. Continual Improvement Model 01:55
    3. What is the Vision? 02:51
    4. Where are We Now? 02:08
    5. Where Do We Want to Be? 03:13
    6. How Do We Get There? 01:29
    7. Take Action 01:13
    8. Did We Get There? 01:34
    9. How Do We Keep the Momentum Going? 02:14
    10. Continual Improvement and the Guiding Principles 03:54

  • General Management Practices

    Video Name Time
    1. Categories of Practices 02:34
    2. Management Practices 01:16
    3. Continual Improvement 07:45
    4. Information Security Management 03:42
    5. Relationship Management 01:53
    6. Supplier Management 01:30
    7. Architecture Management 02:05
    8. Knowledge Management 02:10
    9. Measurement and Reporting 01:24
    10. Organizational Change Management 01:22
    11. Portfolio Management 02:02
    12. Project Management 02:03
    13. Risk Management 02:13
    14. Service Financial Management 01:14
    15. Strategy Management 01:53
    16. Workforce and Talent Management 01:39

  • Service Management Practices

    Video Name Time
    1. Service Management Practices 01:14
    2. Change Control 08:51
    3. Incident Management 08:02
    4. Problem Management 04:48
    5. Service Desk 07:52
    6. Service Level Management 05:47
    7. Service Request Management 07:19
    8. IT Asset Management 01:55
    9. Monitoring and Event Management 02:10
    10. Release Management 01:00
    11. Service Configuration Management 01:15
    12. Availability Management 01:06
    13. Business Analysis 00:57
    14. Capacity and Performance Management 02:14
    15. Service Catalog Management 01:35
    16. Service Continuity Management 01:27
    17. Service Design 01:34
    18. Service Validation and Testing 01:02

  • Technical Management Practices

    Video Name Time
    1. Technical Management Practices 00:40
    2. Deployment Management 00:55
    3. Infrastructure and Platform Management 00:57
    4. Software Development and Management 00:59

  • Conclusion

    Video Name Time
    1. Putting It All Together 06:33
    2. Conclusion 01:42
    3. ITIL Certification Path 02:01

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