Curriculum For This Course
Video tutorials list
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Course Introduction
Video Name Time 1. What is Software Asset Management (SAM)? 5:32 -
Introduction to ServiceNow SAM
Video Name Time 1. Overview of ServiceNow SAM 7:57 2. SAM Process in ServiceNow 7:08 3. SAM Roles and Responsibilities 8:41 -
Key Concepts in Software Asset Management
Video Name Time 1. Software Asset Lifecycle Management 8:42 2. Software License Types 9:38 3. Software Entitlement and Contracts 9:00 4. SAM Governance and Compliance 4:36 -
SAM Configuration in ServiceNow
Video Name Time 1. Understanding Software Models in ServiceNow 3:18 2. Software Discovery in ServiceNow 2:34 3. Normalization of Software Data 3:15 -
Software Asset Management Proscesses in ServiceNow
Video Name Time 1. License Reconciliation Process 3:17 2. Software Compliance Management 3:27 3. Managing Software Requests 3:49 -
SAM Optimization in ServiceNow
Video Name Time 1. Optimizing Software Usage 3:00 2. Cost Management and Reduction Strategies 2:32 3. License Reallocation and Reharvesting 2:13 -
Advanced Concepts in ServiceNow SAM
Video Name Time 1. Managing Publisher Packs in ServiceNow 2:01 2. Automating SAM Processes in ServiceNow 2:23 3. Reporting and Analytics in ServiceNow SAM 3:04 -
SAM Best Practices and Industry Standards
Video Name Time 1. Industry Best Practices for SAM 3:01 2. Key SAM Standards and Certifications 2:42 3. Risk Management in Software Asset Management 2:10
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