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Avaya offers a vast portfolio of certification programs that help specialists in IT implement the latest communication solutions. It includes products dedicated to CRM integration as well as solutions for effective team management. In all, the designations included in the Avaya program help the applicants become experts in managing CRM solutions and help the teams improve their performance.

Avaya Certification Program Overview

This vendor offers a diverse certification program that helps individuals to gain advanced skills and knowledge of selling, implementing, designing, and maintaining the Avaya solutions and products to meet the stakeholder’s expectations. The candidates interested in getting certified can choose between the following validations:

• The Avaya Sales and Design certifications help the candidates gain Specialist or Proficient certificates. Therefore, the individuals who want to get certified can take the Avaya Certified Design Specialist (ACDS), Avaya Design Readiness Associate (ADRA), Avaya Sales Readiness Associate (ASRA), and Avaya Professional Sales Specialist (APSS) designations.
• The Avaya certificates dedicated to Implementation and Support include the Avaya Certified Implementation Specialist (ACIS) and Avaya Certified Support Specialist (ACSS) certifications. Also, the applicants can choose the Avaya Services Technical Associate (ASTA) certificates.
• The third category is dedicated to Avaya Administrator and Developer designations. Therefore, the candidates can choose between the Avaya Solutions Administrator Certificate (ASAC) or Avaya Solutions Developer Certificate (ASDC).

Popular Avaya Certifications

Avaya's most popular certificates accessed by thousands of specialists around the world are the following:

• ACIS – Avaya Solutions Platform Certificate

  The candidates can obtain this validation if they pass the 75940X certification exam. This designation validates the candidates’ skills in implementing and integrating Avaya Solutions’ Platform (ASP) 4200 Series features. Applicants will also learn how to implement the platform’s security features and manage network architecture solutions. When it comes to the test facts, the certification exam includes 64 questions. In addition, the test-takers will need to answer correctly a minimum of 64% of them. Also, the exam duration is 90 minutes and the enrollment process can be completed on the Pearson VUE platform. Thus, the candidates need to follow the steps indicated by the platform and finalize the registration process by scheduling the test day. The candidates who want to get certified should demonstrate that they understand how the Avaya Solutions Platform architecture works and how it can contribute to business improvement. Examinees will also become experienced at deploying and managing Avaya Aura system apps and operations. Another topic included in the exam blueprint focuses on making changes in Virtual Machine networking features. Finally, the examinees should become skilled at working with different types of management tools and as a result, the candidates who manage to pass this certification exam will become skilled users of the Avaya Orchestrator system.

• ACSS - Avaya Solutions Platform Certification

  The ACSS - Avaya Solutions Platform designation can be obtained by any candidate who passes the 76940X exam. This test, in particular, targets individuals who want to gain solid skills in isolating, diagnosing, and supporting the solutions and products included in the ASP 4200 Series package. The vendor asks the candidates who want to obtain this certification to obtain the passing score in the Avaya 76940X test and also hold the ACIS-7594 certificate. As for the certification exam, it includes 56 inquiries. Plus, the candidates need to answer correctly at least 64% of all questions. Also, the exam duration is 105 minutes and the registration process is developed on the Pearson VUE platform. The applicants should open an account on the Pearson VUE site and follow the instructions that appear on the screen. Once all steps are completed, they can schedule the official evaluation. The candidates who want to obtain the passing score in the actual certification exam from the first attempt must demonstrate knowledge of making the difference between different parts of ASP 4200 product features. Also, they will develop knowledge of finding troubleshooting solutions when something goes wrong with OEM components. Another topic included in the exam blueprint focuses on identifying any configuration solutions that might not be supported by VMware infrastructure. Finally, the candidates should be able to identify the relevant updates for the Storage and Server products. Thus, they will be able to keep the maintenance operations to the highest standards and configure productive procedures that will help them achieve this objective.

• ACIS – Avaya Aura Core Components

  The ACIS – Avaya Aura Core Components certificate can be obtained by those candidates who pass the Avaya Aura Core Components Integration exam which is coded 71200X. This test includes 70 questions and the applicants need to obtain a passing score of 71%. This means that the exam-takers should answer correctly 50 questions out of 70 in just 90 minutes. The main evaluation can be scheduled on the Pearson VUE platform. The individuals who want to get certified should enter on the website and follow the steps indicated by it. Once all registration steps are completed, you can schedule the official test. In particular, this certification focuses on those specialists who want to get a clear overview of the Core Solutions Integration Product. This means that candidates will learn about the solutions and applications integrated into the Avaya Aura Team Engagement product package. Also, examinees will validate their skills in managing the Avaya Aura Core Solution Key Components and become able to identify the main purpose that the Avaya Aura System Manager has. On top of those, the individuals who want to get certified will strengthen their knowledge of Avaya Aura Core Integration Basics and Communication Manager Feature Administration. Finally, entrants will become able to identify the advantage that the Avaya Aura Media Server can bring to the organization and be able to demonstrate how this software can integrate into the core.

Career Prospects

An individual who manages to obtain the Avaya certifications will become a valuable candidate for international organizations. Once they added the Avaya certificate under their belt, the certified individuals can apply for the following positions:

• Telecommunications Technician;
• Network Operations Center (NOC) Engineer;
• Network Engineer;
• Telecommunications Manager, etc.

The benchmark developed by Payscale.com shows that the candidates who want to apply for the Avaya Certified Support Specialist designation can earn an average annual salary of $81k. On the other hand, if you opt for the Avaya Certified Implementation Specialist validation, you can earn an annual payment of $67k.

Certification Path

If you commence your journey with the ACIS – Avaya Solutions Platform, then the viable step would be to pursue the ACSS - Avaya Solutions Platform certificate. Then, if you’ve attained the ACIS - Avaya Aura Core Components designation, it’s sensible to opt for the ACSS - Avaya Aura Core Components validation.

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